There's lot of these out there now and I guess at first glance, it seems like it makes sense. But as someone whose had his luggage "lost" (delayed etc.) about 6 times now, and every time, eventually reunited with it, I'm not sure what this app would do that the usual tracking provided by the airline's baggage service can't do for you. OK, so you can track your luggage and see it's still in JFK and it didn't make your connection to London - so what? The airline knows this too, and they're the ones fetching it for you and making sure it gets to you. This app doesn't reduce the time this process takes or in any way remove the middle man.
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There's lot of these out there now and I guess at first glance, it seems like it makes sense. But as someone whose had his luggage "lost" (delayed etc.) about 6 times now, and every time, eventually reunited with it, I'm not sure what this app would do that the usual tracking provided by the airline's baggage service can't do for you. OK, so you can track your luggage and see it's still in JFK and it didn't make your connection to London - so what? The airline knows this too, and they're the ones fetching it for you and making sure it gets to you. This app doesn't reduce the time this process takes or in any way remove the middle man.
Maybe it's buying you a little piece of mind?