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Comment on I haven't lost a customer service fight in seven monthsparent

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Agreed. The problem is we are already there. This is a similar theme to the front page story today about malicious code and Google’s automated response

As you look at everyone’s healthcare, we have every provider adopting an agentic billing solution and every payor adopting an agentic dispute solution. Two AIs fighting over their $200 payment while my deductible is $5k

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