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Lucidchart employee here. Though we don't publicly release total user stats, this recent post about 500,000 installs through the Chrome Web Store gives a hint:

https://www.lucidchart.com/blog/2012/10/31/500000-chrome-web...

Even with 550,000 installs there, the Chrome Web Store is just one of a number of strong channels for Lucidchart and contributes a small minority of our user base.

So, how many requests / second is your load balancer receiving from outside?

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