Sorry for the bluntness, but the truth is you're being a giant asshole to someone that stepped in to learn more about your situation from your perspective to see how the company they work for lost you as a customer. They could have been there for one day or a decade, and may or may not have anything to do with the place the product is at.
You expect some of this from a company perspective, as unhappy users are normally the loudest, but this was an individual trying to learn from you and you just shit on them.
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Sorry for the bluntness, but the truth is you're being a giant asshole to someone that stepped in to learn more about your situation from your perspective to see how the company they work for lost you as a customer. They could have been there for one day or a decade, and may or may not have anything to do with the place the product is at.
You expect some of this from a company perspective, as unhappy users are normally the loudest, but this was an individual trying to learn from you and you just shit on them.
Poor form, dude.
I am not shitting on the guy, I literally said : "sorry no offence to you personally". I am crossed with DDG that for sure.
And I said, many people have complained, here on HN about it, only to be met with the same damage control over and over.
But granted, I could have phrased all that differently. You're right.
Your not caught up on how our culture is changing.
This is the new normal.