LLM assisted operations is very interesting. I can but only brainstorm...

Very recently I have been thinking about bash and systems automation because Luna is quite cheap and decent at command line interaction.

Incident automation -> have Luna poll emails and distribute work requests/assignments.

Maybe log those requests and let a larger model analyze them for insights.

We are a small R&D company where everyone is a core contributor so we're stuck in that 1st mode you mentioned...