AI seems to help with tasks that should have been simplified and have accidental complexity, at least that's how I read:
AI usage outside of work appears particularly high for high-friction adminis-
trative tasks. ATLAS data covers a broad set of activities outside of work, and we find that a handful of high-friction professional and bureaucratic activities exhibit significant over-representation in the data relative to the actual time spent on them. These activities include interactions related to government services, legal topics, finance, and education.
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AI seems to help with tasks that should have been simplified and have accidental complexity, at least that's how I read:
AI usage outside of work appears particularly high for high-friction adminis- trative tasks. ATLAS data covers a broad set of activities outside of work, and we find that a handful of high-friction professional and bureaucratic activities exhibit significant over-representation in the data relative to the actual time spent on them. These activities include interactions related to government services, legal topics, finance, and education.