Comment on Tripadvisor AI summaries give glowing reviews to dangerous hotelsComments−userbinator2moIs it actually a "summary" of the reviews, or did they just ask the AI to generate a flattering compliment? Because AI often seems very eager to do the latter, possibly due to an abundance of "toxic positivity".−aurareturn2moThe answer is obviously deliberate prompting to make negative reviews sound less bad.1. Booking websites want to convert more users2. Hotels will get angry if a booking website's AI summary is negative
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Is it actually a "summary" of the reviews, or did they just ask the AI to generate a flattering compliment? Because AI often seems very eager to do the latter, possibly due to an abundance of "toxic positivity".
The answer is obviously deliberate prompting to make negative reviews sound less bad.
1. Booking websites want to convert more users
2. Hotels will get angry if a booking website's AI summary is negative