Again, they are a problem for sellers. More people are sellers these days, but we gear our consumer law and financial devices to advantage buyers. Buyers are more often the people with more to lose, and are certainly more numerous. Buyers have been ripped off throughout history and we have learned, slowly, to make things easier for them.
Economically, if you don't build in buyer protection, they may stay away entirely.
You see, I'm not saying that buyer protection is bad, but the payment provider companies should offer the same level of support to merchants. Now for a buyer (legit or fraudulent) it only takes couple of clicks to get their money back. And it is virtually impossible for a seller to dispute this.
I understand that must be frustrating as a seller, and perhaps the balance has shifted too far, but consumer history has taught us that having this relationship tilted in favour of the buyer is a good thing.
Comments
Again, they are a problem for sellers. More people are sellers these days, but we gear our consumer law and financial devices to advantage buyers. Buyers are more often the people with more to lose, and are certainly more numerous. Buyers have been ripped off throughout history and we have learned, slowly, to make things easier for them.
Economically, if you don't build in buyer protection, they may stay away entirely.
You see, I'm not saying that buyer protection is bad, but the payment provider companies should offer the same level of support to merchants. Now for a buyer (legit or fraudulent) it only takes couple of clicks to get their money back. And it is virtually impossible for a seller to dispute this.
I understand that must be frustrating as a seller, and perhaps the balance has shifted too far, but consumer history has taught us that having this relationship tilted in favour of the buyer is a good thing.