Are they a stable company that will exist in a year or two? They sometimes give away one year plans for free (go to slickdeals and search for crashplan), which makes me wonder if they are desperate to sign up new customers.
For something important like backup I don't want to start using a product that may fold in the near-term future.
edit: it seems the free deals are for people who want to switch from carbonite, but they work for anyone. So I guess it's not exactly what I thought: https://www.crashplan.com/carboniteswitcher/
I hope they will still be there... They are not just a random company.
I have been using it at my previous work company (strongly suggested by our IT group) and have been really happy with it to the point that 2 years ago I purchased for their Black Friday offers a 3 years plan...
Since then I had one bad HD crash and I was happy to be able to restore from CrashPlan... After a little bit over a day of syncing the restore was complete and I lost only around the last 10 minutes of my work which is not bad at all.
So happy customer here for over 2 years now, and I have already extended my subscription by one more year at regular price.
I forgot to mention that a few big corporation like Apple, Google and a few others use their enterprise solution (aka CrashPlan backup solution hosted directly in house by the IT group)... So they definitely did strike some deals with big names.
"which makes me wonder if they are desperate to sign up new customers."
For this kind of product, the 'one year free' strategy seems like a decent lure to me. If you use the service extensively, at the end of that year, you will have x GB of backups that you need to move elsewhere fast if you do not continue your subscription. That is way more of a hassle than, say, changing your Internet provider, phone company, or health insurance (at least in some parts of the world).
So, I guess their ploy is that users who cost them a lot during their free year will stay for years.
Comments
Are they a stable company that will exist in a year or two? They sometimes give away one year plans for free (go to slickdeals and search for crashplan), which makes me wonder if they are desperate to sign up new customers.
For something important like backup I don't want to start using a product that may fold in the near-term future.
edit: it seems the free deals are for people who want to switch from carbonite, but they work for anyone. So I guess it's not exactly what I thought: https://www.crashplan.com/carboniteswitcher/
I hope they will still be there... They are not just a random company. I have been using it at my previous work company (strongly suggested by our IT group) and have been really happy with it to the point that 2 years ago I purchased for their Black Friday offers a 3 years plan...
Since then I had one bad HD crash and I was happy to be able to restore from CrashPlan... After a little bit over a day of syncing the restore was complete and I lost only around the last 10 minutes of my work which is not bad at all.
So happy customer here for over 2 years now, and I have already extended my subscription by one more year at regular price.
I forgot to mention that a few big corporation like Apple, Google and a few others use their enterprise solution (aka CrashPlan backup solution hosted directly in house by the IT group)... So they definitely did strike some deals with big names.
Thanks for the feedback, that's what I wanted to hear!
"which makes me wonder if they are desperate to sign up new customers."
For this kind of product, the 'one year free' strategy seems like a decent lure to me. If you use the service extensively, at the end of that year, you will have x GB of backups that you need to move elsewhere fast if you do not continue your subscription. That is way more of a hassle than, say, changing your Internet provider, phone company, or health insurance (at least in some parts of the world).
So, I guess their ploy is that users who cost them a lot during their free year will stay for years.