I don't suspect anyone here is demanding laws be written requiring every single player in any SaaS outage to make a public statement immediately following an event like this. That's an odd thing to state your preference on.
But, given that this incident unjustly caused real damages to another company, I am pretty certain that Google will be required to make some sort of response to this, and if it ends up in the courts, it will be public.
Comments
It depends on what you mean by ‘need’. If you mean they should for PR purposes, I probably agree.
If you are saying they should be required to by law, then no I disagree.
I don't suspect anyone here is demanding laws be written requiring every single player in any SaaS outage to make a public statement immediately following an event like this. That's an odd thing to state your preference on.
But, given that this incident unjustly caused real damages to another company, I am pretty certain that Google will be required to make some sort of response to this, and if it ends up in the courts, it will be public.