Canonical provide commercial support for Ubuntu, don't they? For "$100k of investment on sysadmin services/infrastructure alone", did they ask Canonical for support?
Totally. I know people who use Ubuntu Server only to be able to use paid commercial support in case of urging/unsolvable issues.
(instead of Debian I mean)
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Canonical provide commercial support for Ubuntu, don't they? For "$100k of investment on sysadmin services/infrastructure alone", did they ask Canonical for support?
Actually they spent like $20k in what I assume was the salary of their sysadmin:
https://twitter.com/amyhoy/status/271128780058267649
The rest was infrastructure costs ($40k) and porting from Rails 3 to 2.
Totally. I know people who use Ubuntu Server only to be able to use paid commercial support in case of urging/unsolvable issues. (instead of Debian I mean)