TL;DR: Bureaucracy in public institutions is not principally a management pathology. It is the cumulative result of a largely logical process. It is generated by policy and rendered permanent by asymmetric incentives. Nobody decides to create it; nobody is readily positioned to undo it.
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TL;DR: Bureaucracy in public institutions is not principally a management pathology. It is the cumulative result of a largely logical process. It is generated by policy and rendered permanent by asymmetric incentives. Nobody decides to create it; nobody is readily positioned to undo it.