They were fine up until about a year ago. Amazon has finally started to put their fingerprint on this acquisition, and of course it’s at the expense of the fantastic customer experience that used to be the selling point. Instead it’s all about cutting costs at the customer’s expense while undercutting the competition to put them out of business.
I’m staying for now because the GP I’ve been seeing for years is fantastic and continuity is important to me given current medical status; we’ll see how long that lasts.
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They were fine up until about a year ago. Amazon has finally started to put their fingerprint on this acquisition, and of course it’s at the expense of the fantastic customer experience that used to be the selling point. Instead it’s all about cutting costs at the customer’s expense while undercutting the competition to put them out of business.
I’m staying for now because the GP I’ve been seeing for years is fantastic and continuity is important to me given current medical status; we’ll see how long that lasts.