not to mention that "the outlook failure" seems to have been a layer 8 problem?

(think i picked up some line about not being aware how to use it in offline mode / calling this out as an "error" while it was the expected configuration at the time)

and the toilet problem being as banal as "well, you need to wait for the green ready light to turn on..." (and this just taking a bit longer than expected on the first go)