Joel and his team are AMAZING at this kind of stuff. My favorite is how at the end of every email blast they send, they put a PS at the bottom that says feel free to hit reply, they're standing by for the next few hours to answer all replies to that email.
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Joel and his team are AMAZING at this kind of stuff. My favorite is how at the end of every email blast they send, they put a PS at the bottom that says feel free to hit reply, they're standing by for the next few hours to answer all replies to that email.