I understand Judoscale is a customer with apprehensions and is asking for clarity. That will definitely raise anxiety.

However, Heroku said they were changing focus. It’s entirely possible to change focus away from something and still do some of it. A focus on things other than new features doesn’t mean, necessarily, no new features at all. Heroku could probably save their customers and partners a lot of anxiety by being clearer and more explicit what they mean.