Exactly - in my company we had some NLP models in Customer Service (bag-of-words for classifying tickets) but everywhere else it was just classification or regression problems.
So yeah, the bag-of-words model got replaced with a chatbot several years ago (when chatbots were all the rage back in like 2017) and will probably get replaced again with an LLM-enhanced chatbot soon. But the meat and potatoes are those classification and regression models and they aren't going anywhere.
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Exactly - in my company we had some NLP models in Customer Service (bag-of-words for classifying tickets) but everywhere else it was just classification or regression problems.
So yeah, the bag-of-words model got replaced with a chatbot several years ago (when chatbots were all the rage back in like 2017) and will probably get replaced again with an LLM-enhanced chatbot soon. But the meat and potatoes are those classification and regression models and they aren't going anywhere.