Yes, and customers are less informed than ever. RMS's "useds" (instead of users) comes to mind often in recent years. To clarify, I don't think one should considers it solely the user's fault, because user pedagogy is a shared responsibility, that needs to be offered and taken.
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The better product is the one customers choose to buy. If products are getting shitty it's because customers want shitty.
Yes, and customers are less informed than ever. RMS's "useds" (instead of users) comes to mind often in recent years. To clarify, I don't think one should considers it solely the user's fault, because user pedagogy is a shared responsibility, that needs to be offered and taken.
Heroin addicts want to buy heroin.