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Comment on Preliminary data from a longitudinal AI impact study

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If you think a department or individual working 10% faster makes a company 10% more productive, you’re almost certainly wrong.

Productivity only improves if the change increases revenue or reduces costs. And that rarely happens unless you improve the actual bottleneck of the organization.

To understand why, I recommend the book The Goal: A Process of Ongoing Improvement by Eliyahu M. Goldratt and Jeff Cox.

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