Airing dirty laundry is in some jurisdictions a legal offence.
In the UK, the place where the site in the original link is, it's okay to state facts about a business transaction in public if it's not a malicious falsehood, a violation of contract, or a violation of privacy laws (e.g. sharing emails or recorded calls). But yes, I agree, the issues leading up to this should all be tackled by the contract up front.
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Airing dirty laundry is in some jurisdictions a legal offence.
In the UK, the place where the site in the original link is, it's okay to state facts about a business transaction in public if it's not a malicious falsehood, a violation of contract, or a violation of privacy laws (e.g. sharing emails or recorded calls). But yes, I agree, the issues leading up to this should all be tackled by the contract up front.