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Eventually the concept of refunds will become very rare.

I don’t think so—it makes the risk of purchase too high, and people will buy less. Which is not what the sellers want.

it, along with free shipping were pretty rare before Amazon and Walmart.

Refunds were not rare before Walmart and Amazon.

Refund-without-return is what might fade out. I've had that with low value things like a lightbulb that had the wrong fitting.

free shipping even for returns were indeed rare, thus a refund was not free, nor complete

You just took it back to the store, there was no shipping involved.

we're talking about e-commerce here...

Are we? Your very next line was about buying something from a street merchant.

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