AI-based tools are mostly about replacing the processor with something smarter, not the router.
Of course, sometimes it can be an advantage to not have to explicitly write the router, but the big benefit is the better processor for request->categorization, which with AI can even include clarification steps.
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AI-based tools are mostly about replacing the processor with something smarter, not the router.
Of course, sometimes it can be an advantage to not have to explicitly write the router, but the big benefit is the better processor for request->categorization, which with AI can even include clarification steps.