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I like determinism and objectivity as much as the next guy, but working in the industry for decades led me to realize that conditions change over time and your workflow slowly drifts away from reality. It would be more flexible to employ an AI agent if it works as promised on the tin.

There is no "reality" other than business requirements. That's the context for a workflow. You probably meant that the requirements aren't agile enough to meet the changing world outside. That's a different problem, I think. You can't bypass requirements and expect workflow to dynamically adapt to the changing reality. If that's the direction with AI-driven business re-engineering, then we are back to the chaos, exposing the business logic directly to the outside world.

Rules are the context for a workflow and they have to be updated as the environment changes and that is what I've observed. YMMV.

Yes. But rules themselves live in the context defined by requirements.

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