What about this case where the container was working but was consuming overhead due to an infrastructure issue? Customer hasn't done anything wrong. If you stop their containers they'll likely leave for a competitor.
You have approval in the terms of service. This is absolutely known and expected across the entire industry. It's why your employees have clauses in their contracts about respecting third party confidentiality.
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Evict the containers, let the customer know and get customer approval to work with their images.
What about this case where the container was working but was consuming overhead due to an infrastructure issue? Customer hasn't done anything wrong. If you stop their containers they'll likely leave for a competitor.
You have approval in the terms of service. This is absolutely known and expected across the entire industry. It's why your employees have clauses in their contracts about respecting third party confidentiality.