I am sorry I think you might have installed the our workflow plugin(close ended agent) instead of agent4 (open ended). Its a new experiment we are working. We are working on the website messaging.

Agent4 - https://chromewebstore.google.com/detail/agent4/kipkglfnhnpb...

Old workflow plugin - https://chromewebstore.google.com/detail/100xbot/dhcenlmiiom...