I wish Google would share the process post submission and how they analyze and respond to feedback. I find a process like this to capture feedback over <or disproportionately> solving the easy part of a feedback loop.
I have to imagine that Google has a pretty automated process to understand the feedback - i'd rather see that. That's the problem I've always had with applications with millions of users.
Comments
I wish Google would share the process post submission and how they analyze and respond to feedback. I find a process like this to capture feedback over <or disproportionately> solving the easy part of a feedback loop.
I have to imagine that Google has a pretty automated process to understand the feedback - i'd rather see that. That's the problem I've always had with applications with millions of users.
Every piece of feedback is analyzed (if it passes a spam test) by a team dedicated to that product's feedback
By hand? Seems a bit un google doesn't it.
Everyone looks at it. That doesn't solve any problem.
The first step to making software do what humans do, is to analyse what humans do.
a huge_asshole with 4 posts says it's so, who are we to question it?