Yes, that’s pretty much how I look at it. And in all of our products I do everything possible to keep chargebacks to an absolute minimum, sometimes even making decisions that aren’t the most profitable from a business perspective.
When I look at some other companies, I often see all kinds of "shady" tricks that clearly boost revenue, but also inevitably increase the number of cases like this.
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Yes, that’s pretty much how I look at it. And in all of our products I do everything possible to keep chargebacks to an absolute minimum, sometimes even making decisions that aren’t the most profitable from a business perspective.
When I look at some other companies, I often see all kinds of "shady" tricks that clearly boost revenue, but also inevitably increase the number of cases like this.