I once had a car rental company hang up on me multiple times while trying to resolve multiple screw ups on their end. It took 6 hours to return their wreck to them at the beginning of a trip.
I was polite until the last call. Screaming at the last (innocent) rep about the repeated hang ups was the only way to get them to not hang up and actually address the issue.
I was very tempted to just issue a chargeback and abandon their car in their parking lot.
It’s a good thing I didn’t, since apparently it’s now standard practice for rental car companies to falsely accuse customers of stealing their cars.
The Gus Fring / Malcom X approach of unmovable tranquility in spite of intentional slights and unintentional mixed signals induces far more fear with respect. While the boor is a drain to all in the moment, beware the wrath and fury of the patient.
PS: If this was Hertz, Steve Lehto has turned it into a running meme joke.
If you succeed with the chargeback and are made whole then there's nothing else for you to do. It's up to them to sue you but they won't since it would risk bringing evidence of their bad faith actions in front of a judge and backfire.
A lot bigger PITA to do with a warrant for arrest or from jail.
Just because there is a legal recourse and you're innocent, doesn't mean it's not awful to experience. We need more good-faith actors instead of assuming we'll be made-whole via a painful legal process.
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I once had a car rental company hang up on me multiple times while trying to resolve multiple screw ups on their end. It took 6 hours to return their wreck to them at the beginning of a trip.
I was polite until the last call. Screaming at the last (innocent) rep about the repeated hang ups was the only way to get them to not hang up and actually address the issue.
I was very tempted to just issue a chargeback and abandon their car in their parking lot.
It’s a good thing I didn’t, since apparently it’s now standard practice for rental car companies to falsely accuse customers of stealing their cars.
https://www.baileyglasser.com/services-rental-car-wrongful-a...
The Gus Fring / Malcom X approach of unmovable tranquility in spite of intentional slights and unintentional mixed signals induces far more fear with respect. While the boor is a drain to all in the moment, beware the wrath and fury of the patient.
PS: If this was Hertz, Steve Lehto has turned it into a running meme joke.
Just take photos and evidence and sue them? That's gotta be lots of free money for you
If you succeed with the chargeback and are made whole then there's nothing else for you to do. It's up to them to sue you but they won't since it would risk bringing evidence of their bad faith actions in front of a judge and backfire.
A lot bigger PITA to do with a warrant for arrest or from jail.
Just because there is a legal recourse and you're innocent, doesn't mean it's not awful to experience. We need more good-faith actors instead of assuming we'll be made-whole via a painful legal process.