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Comment on That Dropped Call with Customer Service? It Was on Purpose

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"Sludge" is a dumb name for monetizing misery with intentional barriers bullshit.

Like the "work requirements" bullshit being added to SNAP and Medicaid to take away healthcare, housing, and food from the most vulnerable people. John Oliver just did a segment about this. (No link yet as of writing.)

Like "enshitification" is bad, to describe yet another predictable outcome of unregulated capitalism.

Most def. It can't be re-regulated by internal, incremental reforms. It really needs an extraordinary parliamentarian-like convention to curtail egregious corruption and conflicts-of-interest because both parties are too focused on placating factions of corporate and foreign interests.

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