Is this advice to help them maximize their business, or a personal whine that you want it but don’t want to pay so much?

Only the customers can tell this person if $60 is too much. If yure upset because it’s more than you would pay - say that. Otherwise you’re really just asking for a Porsche at the price of a Honda.

Is this what you should have said, without couching in a way that makes it sound “official”? https://news.ycombinator.com/item?id=44349932