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Comment on Our support ticket volume was overwhelming,so we built an AI to handle 80% of itparent

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Yeah I meant chat bot in the sense that it's not plugging into an email loop (currently). That's fine, just asking.

Sounds interesting, will check it out from another computer.

BTW, figured out it was some DNSSEC issue causing the domain not to resolve, getting "NSEC(3) missing" in my PiHole, which seems to be correct[1]. Guess I should have taken the hint[2].

[1]: https://dnsviz.net/d/www.kasp.chat/dnssec/

[2]: https://news.ycombinator.com/item?id=44320497

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