If you expect 100% reliability from a piece of software, that ought to be in your contract with the vendor. You ought to have a provision describing what happens if the vendor fucked up. And the only time it is okay to sue is if the vendor then does not abide by that contract and its described penalty for less-than-100% performance.
The US has a sue-happy culture which I believe is the cause for much ridiculousness in life around here. Somebody finds a way to hurt himself that nobody else has though of, and sues, which leads to everybody then patching that ridiculous hole and making everybody go thru hoops to avoid future lawsuits. Ad nauseam. (The same mentality that caused the rule mandating we take off our shoes at airports…)
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If you expect 100% reliability from a piece of software, that ought to be in your contract with the vendor. You ought to have a provision describing what happens if the vendor fucked up. And the only time it is okay to sue is if the vendor then does not abide by that contract and its described penalty for less-than-100% performance.
The US has a sue-happy culture which I believe is the cause for much ridiculousness in life around here. Somebody finds a way to hurt himself that nobody else has though of, and sues, which leads to everybody then patching that ridiculous hole and making everybody go thru hoops to avoid future lawsuits. Ad nauseam. (The same mentality that caused the rule mandating we take off our shoes at airports…)