> There's no question that ticketing needs reformation. But this is an industry (like payment processing) where considering change from a detached, naive perspective is fruitless. It's important to understand the intricacies before avenues for upheaval can be found.

Are the problems with ticketing things that the big companies (eg: ticketmaster) don't want to change because of revenue concerns -- but will eventually be forced to as new companies arrive -- or things that are so ingrained in the industry that they can't be changed without significant work from everyone involved?

(irrelevant side note, I realised I'm wearing a seatgeek t-shirt as I type this)