Valuable to customers, because it allows them to get instant advice that will often solve their problem. I strongly suspect that some companies you do business with have already integrated LLMs into their customer support workflow - it's very common these days.
Comments
Valuable to customers, because it allows them to get instant advice that will often solve their problem. I strongly suspect that some companies you do business with have already integrated LLMs into their customer support workflow - it's very common these days.
Hard disagree on instant suggestions with 40% miss rate being valuable. I want support not half backed guesses.