I was thinking about possibly offering two packages. A basic package, let's just ballpark somewhere around $25-$50 where I would ship out strictly wholesale products each month, not really based on preferences. And then a more advanced option ranging $50+ a month which would be personalized gifts initially bought on the retail level. This package would require an indepth questionnaire and possibly further communication as ideas run dry like you said.

BTW: thanks for the return tip. I think that option won't be offered in the early going I can see how that could turn ugly.