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Comment on Tesco trials giant trolley scales in Gateshead

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What a terrible idea.

Self checkout offers a (supposed) benefit. No waiting in a checkout line with 9 people or huge carts when you want a few things. Or maybe you don’t want to interact with a cashier.

I’m not saying the benefits have worked out, especially when places replaced all cashiers either self checkout instead of supplementing.

But there is nothing inherently draconian about it to me. I like the option of self checkout and often use it.

Those scales in the picture just scream “prove you’re not a criminal, scumbag”.

There used to be nothing pleasant or helpful or anything like that about them. And if people have to walk through them they could be weighing their customers too. Used a loyalty card? They know your weight!

Hopefully they aren’t doing that. But you get my point. It actively feels hostile. The supposed benefit of finding things that got double scanned seems incredibly unlikely to me. That’s clearly an excuse.

If you’re not going to pair something like this with a very big benefit, like a one in 100 chance of getting your entire cart for free, why would anyone opt into this if you can go to a different store instead?

Fwiw, my initial thought (from the picture) was less “prove you’re not a criminal” and more “prove you’re not bringing a massive cart into the quick line. Idealistically, this would reduce the number of jerks tying up these lines for people who want the benefit you describe.

Don’t necessarily disagree with you though, I feel like there’s a decent likelihood it just slows everything down in practice.

That would make sense, I just have little faith that’s how it would end up being used even if that had been the original intention.

Those scales in the picture just scream “prove you’re not a criminal, scumbag”.

So what? This seems like such a weird thing to be concerned about. Do you get upset when you are asked for ID when you buy alcohol? Or when a police officer asks to see your driving licence?

why would anyone opt into this if you can go to a different store instead?

Because weighing your trolley only takes a second and still saves time over scanning things manually?

prove you’re not a criminal, scumbag

This is Gateshead, so a fair question actually 8P

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