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Perhaps it would be helpful to unpack this.

"You" did not refer to a generation, but to a person, so the language was personally insulting. The bar for personal insult is much higher and this comment doesn't pass it. First, the OP did nothing to deserve it, so it was out of place. Second, delete the insulting language and the comment not only doesn't lose information, its point (defending Facebook) becomes clearer. There was no need for arbitrary sticks in the eye. That's the meaning of "gratuitously rude".

I think writing a rude[1] letter to a public figure and posting it on your blog does change the rules somewhat.

I do think that the author's post came off as somewhat precious. Saying Not compete with you, because you're a precious snow flake? was less polite than perhaps is ideal, but OTOH the author's post was also less-than-polite.

[1] "I didn’t want to believe your company would stoop this low. My mistake.", "rotten-to-the-core “platforms” like Facebook", etc

You make a reasonable case. Still, context matters. It seems to me the OP was being emotional while the commenter was being snide, and the latter is more destructive.

Far be it from me on the day after Gore Vidal died to say that snideness is always a bad thing, but the community here is fragile and simply can't withstand the free flow of vitriol.

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