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Thanks for the reply! Do you ever worry that you'd have loopholes in the paperwork, with a lawyer's review?

Can't a creative lawyer almost always find a loophole in any contract? I don't think anyone's going to sue you if you sell a 60€/mo SaaS, esp. if you just hand the customer back their money. Obviously, if you're selling million-dollar medical hardware, your risk profile might be different.

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