I have been contacted by many folks and updating me that the functionality is not yet present on Zoho products.
Probably I should accept that I might have missed the option of going through the gazillion support tickets and sites, (for an expected functionality, which should be existing in the product without a miss!!), and for being dumb, but nothing really matters.
The existing documentation and sites should carry a warning and informational poster notifying the users that the data export and backup option is useless and cannot be used to create or restore a service back to it's original state.
I do not want to hear about using APIs and other integrations as it needs additional time, effort and cost which is not acceptable under any circumstances.
I have been reading support tickets since 8+ years (!!seriously... 8+ years!! Whoa are you kidding Zoho? Don't take the customers for granted or you will cease to exist sooner or later!) with the statement that they don't support importing their own backups =back into their product ecosystem!
This is a missing feature across all zoho products except CRM (Which still doesn't map the exported columns and fields and still clueless about the exported data!), but at least it does have a import option with zoho crm listed...
C'mon folks! That is not that tough considering how much you have grown in the recent years.
Comments
I have been contacted by many folks and updating me that the functionality is not yet present on Zoho products.
Probably I should accept that I might have missed the option of going through the gazillion support tickets and sites, (for an expected functionality, which should be existing in the product without a miss!!), and for being dumb, but nothing really matters.
The existing documentation and sites should carry a warning and informational poster notifying the users that the data export and backup option is useless and cannot be used to create or restore a service back to it's original state.
I do not want to hear about using APIs and other integrations as it needs additional time, effort and cost which is not acceptable under any circumstances.
I have been reading support tickets since 8+ years (!!seriously... 8+ years!! Whoa are you kidding Zoho? Don't take the customers for granted or you will cease to exist sooner or later!) with the statement that they don't support importing their own backups =back into their product ecosystem!
This is a missing feature across all zoho products except CRM (Which still doesn't map the exported columns and fields and still clueless about the exported data!), but at least it does have a import option with zoho crm listed...
C'mon folks! That is not that tough considering how much you have grown in the recent years.