Comment on Amazon won't accept written communicationparentComments−oidar1yThis no longer works. The just kick it down to a support person. I don't think the question mark emails exist anymore for customer facing issues.−dredmorbius1yLikely always had. It wasn't "Jeff's email", it was "report an issue".(Bezos likely could and did review some of the mail, but reports were connected to the relevant department.)−blackeyeblitzar1yThat’s disappointing. So they just don’t care to provide that amount of customer service anymore?Didn’t Apple have something like this in the Steve Jobs era?
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This no longer works. The just kick it down to a support person. I don't think the question mark emails exist anymore for customer facing issues.
Likely always had. It wasn't "Jeff's email", it was "report an issue".
(Bezos likely could and did review some of the mail, but reports were connected to the relevant department.)
That’s disappointing. So they just don’t care to provide that amount of customer service anymore?
Didn’t Apple have something like this in the Steve Jobs era?