Would have loved some final communication from the WakeMate team. They seemed to just quietly fade away. I was one of the fortunate ones who got sent a replacement wristband when mine stopped working, but now I only use the app as a basic alarm without the wristband.
I can't imagine getting anything else from their team unless I heard some explanation of what happened with WakeMate.
In December I finally received this email after they realized the devices were not compatible with iPhone 4S:
To be perfectly honest, as you can probably tell, things have not been going well for us. We simply don't have the cash to fix the problem. We likely will not be selling anymore wristbands though we will continue to keep the service running for existing customers. I'm really sorry!
all the best,
Arun
I will say that even though the outcome sucked, Arun was always very pleasant and helpful in our numerous email exchanges.
Comments
Would have loved some final communication from the WakeMate team. They seemed to just quietly fade away. I was one of the fortunate ones who got sent a replacement wristband when mine stopped working, but now I only use the app as a basic alarm without the wristband.
I can't imagine getting anything else from their team unless I heard some explanation of what happened with WakeMate.
In December I finally received this email after they realized the devices were not compatible with iPhone 4S:
To be perfectly honest, as you can probably tell, things have not been going well for us. We simply don't have the cash to fix the problem. We likely will not be selling anymore wristbands though we will continue to keep the service running for existing customers. I'm really sorry!
all the best, Arun
I will say that even though the outcome sucked, Arun was always very pleasant and helpful in our numerous email exchanges.
Thank you! Arun from wakemate here. This is the first I'm hearing about any of this. Trying to get a handle on the situation now.
Also as always, if you have any WakeMate related concerns please email me: arun[at]wakemate.com!