what criteria would be used to determine what is legally something the have to repair?
In the EU it’s just set at 2 years. Anything you buy has to last at least 2 years or the manufacturer has to repair, replace, or refund.
The Netherlands takes this further and says it must be supported for as long as one would reasonably expect it to last.
In the article he says he was specifically told they don’t support any product after 5 years, which I do not think anyone would assume to be the max lifetime for a $100k device.
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In the EU it’s just set at 2 years. Anything you buy has to last at least 2 years or the manufacturer has to repair, replace, or refund.
The Netherlands takes this further and says it must be supported for as long as one would reasonably expect it to last.
In the article he says he was specifically told they don’t support any product after 5 years, which I do not think anyone would assume to be the max lifetime for a $100k device.