We hold fogbugz up as the sweet spot of get-things-done bug-tracking.
(As a JIRA user at work, I can say that the JIRA and bugzilla report-centric mandatory-required-fields-and-flow-centric approach is a horror to use, unless you're the manager)
I think it's fairly similar, at least in philosophy. I always liked some parts of FogBugz - minimum number of required fields, always one owner and making it as easy as possible to get bugs in to the system from multiple places - and those all things I continue to think are important, and have tried to get in to Envoy. Ease of bug addition is critical, as without it you can't get management to use the system and it fails, so all accounts automatically have an email address they can use to send in bugs. I'm looking at ways to use the API to tie into other systems too to make the addition of bugs as easy as possible from other places.
Comments
How do you compare to fogbugz and its philosophy?
I mean to invoke some reflection about this.
We hold fogbugz up as the sweet spot of get-things-done bug-tracking.
(As a JIRA user at work, I can say that the JIRA and bugzilla report-centric mandatory-required-fields-and-flow-centric approach is a horror to use, unless you're the manager)
http://www.joelonsoftware.com/articles/fog0000000029.html and think about how you can interact with fogbugz using email, how its free-form without required fields or custom flow and so on.
I think it's fairly similar, at least in philosophy. I always liked some parts of FogBugz - minimum number of required fields, always one owner and making it as easy as possible to get bugs in to the system from multiple places - and those all things I continue to think are important, and have tried to get in to Envoy. Ease of bug addition is critical, as without it you can't get management to use the system and it fails, so all accounts automatically have an email address they can use to send in bugs. I'm looking at ways to use the API to tie into other systems too to make the addition of bugs as easy as possible from other places.