Never attribute to malice a plan too stupid to work when the alternative is that a tech company underinvested in QA. If they were going to rig a game they probably wouldn't do it in a way so obvious their customers immediately flagged it.
Not that I have any sympathy for DK, but according to TFA, the bug was only live for one week and they refunded all money spent on the game during that time period. It also sounds like they fixed it on their own, as DCP wasn’t alerted about the issue until threes days after DK noticed it - it’s unclear from my reading what the exact order of events was but it seems: customers complained, DK looked into it, ID’d the bug and issued refunds, and notified DCP.
Their handling of a player being banned and referred to resources for a gambling addiction is probably the crappiest part of their response imo
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Yea, this was totally a bug and not a feature...
Never attribute to malice a plan too stupid to work when the alternative is that a tech company underinvested in QA. If they were going to rig a game they probably wouldn't do it in a way so obvious their customers immediately flagged it.
But I agree that they deserve suspicion.
Not that I have any sympathy for DK, but according to TFA, the bug was only live for one week and they refunded all money spent on the game during that time period. It also sounds like they fixed it on their own, as DCP wasn’t alerted about the issue until threes days after DK noticed it - it’s unclear from my reading what the exact order of events was but it seems: customers complained, DK looked into it, ID’d the bug and issued refunds, and notified DCP.
Their handling of a player being banned and referred to resources for a gambling addiction is probably the crappiest part of their response imo
Most likely started as a bug but then nobody wanted it fixed.
i.e.: This bug has been locked by the CEO as WON'T FIX