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Carnegie thought he was talking about sales, but he was really talking about tools for social engineering, which is a skill that hackers have been interested in for decades.

He's talking about being a kind person. It has nothing to do with social engineering, but yes it does make people like you.

His book was aimed at everyone. It especially applied to salesmen, but they weren't the only target.

I suppose you're right. He reduces human emotions to a manipulatable format surrounded by rules that hackers can appreciate.

I was commenting too literally about the traditional sales process he established.

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