This is not an eSIM problem, but a problem with your cell phone carrier database systems. Clearly you are still registered as using the eSIM and unless you can get a support person to fix it (unlikely) you are screwed. I had the same issue with Visible wireless here in the USA, and the only way to fix it was to create an entirely new account and plan, under a new e-mail address, and port my phone number over to that.
Overall, eSIMs work great... I have a big problem with companies refusing to mail SIMs nowadays without signature confirmation and weekday only delivery - which means people that have jobs cannot obtain cell phones. Total craziness... I am so glad for eSIMs, because I don't get stuck in 'redelivery attempt scheduled for tomorrow' hell.
Comments
This is not an eSIM problem, but a problem with your cell phone carrier database systems. Clearly you are still registered as using the eSIM and unless you can get a support person to fix it (unlikely) you are screwed. I had the same issue with Visible wireless here in the USA, and the only way to fix it was to create an entirely new account and plan, under a new e-mail address, and port my phone number over to that.
Overall, eSIMs work great... I have a big problem with companies refusing to mail SIMs nowadays without signature confirmation and weekday only delivery - which means people that have jobs cannot obtain cell phones. Total craziness... I am so glad for eSIMs, because I don't get stuck in 'redelivery attempt scheduled for tomorrow' hell.