Also don't try to analyze arguments in an incident report manner, "which misunderstanding started this, why did it escalate, how can we avoid it". Doesn't work.
You can do that for yourself, but you should not discuss it in that manner.
Once you have a fix, just roll it up to production and see how it does. If the fix involves the partner, first think about how to introduce the conversation properly.
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Also don't try to analyze arguments in an incident report manner, "which misunderstanding started this, why did it escalate, how can we avoid it". Doesn't work.
It is going to be really tough for me to avoid that since that is exactly the behavior that I am drawn to when a problem presents itself.
You can do that for yourself, but you should not discuss it in that manner.
Once you have a fix, just roll it up to production and see how it does. If the fix involves the partner, first think about how to introduce the conversation properly.