Skip to content

Comment on Real Life UX: Returning Items to Amazon Makes Me Smile

Comments

What is amazing in this?

Returning goods bought by mail order or online is the most basic service sellers have to implement. Refund if the product is not open and is returned at most seven days after purchase is guaranteed by law. If it is open a reason such as "does not fit" should be enough to be refunded.

Or is it the fact that the customer was refunded before amazon received the parcel? I am not impressed as my bank account is debited once a month, which means I usually still have my money when I send an item back to the seller!

It was already like that when I was buying things (especially clothing) through mail order twenty years ago. Or is it only in my country?

AboutSource Built by g1lg1l

Hackerly is an independent reader for Hacker News, built on the public HN API. Not affiliated with Y Combinator.