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Comment on Real Life UX: Returning Items to Amazon Makes Me Smileparent

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That might be true, but it might not. If he wasn't able to shop this way, he may have bought 0 bags from Amazon. Amazon would then stock and move fewer bags, reducing their volume discount and driving up the warehousing price for that SKU.

Your advice might actually raise the cost of that item. (Return) Shipping is but one variable in the huge equation that is an Amazon sale. Only Amazon knows for sure.

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