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Comment on Real Life UX: Returning Items to Amazon Makes Me Smileparent

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It's difficult to comparison-shop for features; Amazon reviews are now the definitive source of consumer opinion, but you have to sort of agglomerate your own set of W-X, X-Y, Y-Z and X-Z comparisons to see why people chose one over the other (and account for the fact that all four of those reviews were on models that have since been replaced).

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